CERTIFICATE IN E-LITERACY
(E-CERT) MODULES

Lesson 1 – Overview of the Internet. This lesson introduces the candidate to the world of the Internet.The candidate will be required to understand the origins of the Internet and the people and the events that made it happen. The candidate will understand the difference between the Internet and the World Wide Web. The origins of the World Wide Web and the technologies that ensure that it works are explained. An initial glimpse at the possible uses of the Internet will be presented.

Lesson 2 – Surfing the World Wide Web. This lesson introduces the candidate to the functionality of Microsoft Internet Explorer and Netscape Navigator web browsers as well as making the candidate aware of alternative web browsers. The candidate will be required to understand basic networking concepts, domain names and Internet addressing. The candidate will be required to demonstrate the ability to view web pages using the most popular browsers and to effectively operate the toolbar. The candidate shall be able to demonstrate competence in bookmarking their favourite web-sites and setting browser preferences.

Lesson 3 – Using Electronic Mail. This lesson introduces the candidate to electronic mail. The candidate will be introduced to a number of the more popular e-mail Clients and will be required to demonstrate the ability to configure them for use. Using these packages the candidate shall be able to create an e-mail, address and demonstrate competence in sending, receiving, forwarding and deleting e-mails. He or she shall be able to demonstrate the ability to use address books, folders and the toolbar functions and know how to utilise e-mail directories to locate an individual’s e-mail address. The candidate shall demonstrate the ability to attach files to an e-mail.

Lesson 4 – Effective Internet Search. This lesson introduces the candidate to a selection of the most popular search engines currently available on the Internet. The candidate shall be required to demonstrate the ability to use a search engine and to demonstrate competence in evaluating the search results. The candidate shall be able to qualify searches to get the most accurate results. This lesson outlines for the candidate the importance of good and effective search techniques when using the Internet as an information source.

Lesson 5 – Connecting to the Internet. This lesson requires the candidate to demonstrate knowledge on the options available to them when connecting to the Internet. The candidate shall exhibit an understanding of Computer hardware terminology, the hardware options available and the hardware specification most suitable for the needs of those wishing to connect to the Internet. The candidate shall be able to choose the most appropriate type of Internet account as well as understand the criteria to use when choosing the most suitable Internet Service Provider.

Lesson 6 – On-line Communities. This lesson introduces the candidate to on-line communities and explains who they are and how they work. The lesson requires the candidate to understand the basic concepts of newsgroups and demonstrate the ability to subscribe to a newsgroup, to create a message for a newsgroup and to post that message to the newsgroup. The candidate shall also demonstrate their competence with interacting with chat rooms and bulletin boards and shall be able to subscribe to, and unsubscribe from, mailing lists.

Lesson 7 – Internet Tools and File Downloading. This lesson introduces the candidate to some other useful Internet tools such as Telnet and FTP. The candidate shall exhibit competence in configuring a popular FTP Client, connecting to FTP servers and using common FTP commands. The candidate shall be able to download files from the Internet using Web Browsers and FTP Clients. The candidate shall demonstrate an understanding of file compression, how it works and be able to extract files from compressed archived files using a software tool. The candidate will also be able to install and uninstall programs downloaded from the Internet.

Lesson 8 – File Types, Multimedia and Conferencing. This lesson introduces the candidate to multi-media file types that are found on the Internet. The candidate shall demonstrate competence in installing and using plugins playing these audio and video files when using a Web browser. The candidate shall demonstrate an understanding of streaming content and shall be able to configure and use tools to play such content and broadcasts. The candidate shall know how to use Internet Telephony and Video Conferencing tools and understand the concept of Instant Messaging on the Net.

Lesson 9 – Netiquette. This lesson requires the candidate to demonstrate an understanding of the accepted etiquette with respect to sending personal e-mails and when interacting with newsgroups, mailing lists and chat rooms. The candidate shall demonstrate an understanding of AUP’s and copyright issues that arise when using the Internet.

Lesson 10 – Developing a Web Presence. This lesson requires the candidate to understand the factors that should be considered when designing a web site. The candidate shall demonstrate an awareness of the cost factors, the skill sets required, and the technology choices available to them if they choose to develop a web site. The candidate shall demonstrate competence in basic HyperText Markup Language (HTML) and the use of the basic functionality included in popular GUI based web development software.

Lesson 11 – Security and Privacy. This lesson introduces the candidate to the potential threats to their personal computer and the data contained therein. The candidate shall understand the potential exposure to both accidental and intentional threats to their data and hardware and shall have an appreciation for how a hacker or cracker operates. The candidate shall be familiar with industry statistics on internet security and shall understand the basic concepts of anti-virus and Internet protection software applications and how these can be utilised to protect the candidate’s family and their PC. The candidate shall demonstrate an understanding of Digital Certificates and the procedures for using them with E-mail clients to send and receive secure E-mail.

Lesson 12 – E-Commerce: Shopping on the Internet. This lesson introduces the candidate to electronic commerce. The candidate shall be aware of the e-commerce statistics and relevant forecasts for the growth of international e-commerce. The candidate shall understand the basic concepts of Business-to-Business (B2B) and Business-to-Consumer (B2C) e-commerce. He or she will demonstrate competence in utilising the Internet to shop on-line and shall be aware of the relevant security, privacy, refund and customer service policies that are applicable to shopping on the Internet. The candidate will be required to demonstrate knowledge and competence in using the key on-line payment methods.

Lesson 13 – Wireless Internet. This lesson introduces the candidate to m-Commerce and the Wireless Internet. The candidate shall understand and be able to accomplish basic operations associated with wireless technology and, in particular, with WAP and I-Mode. The candidate shall demonstrate an understanding of telecommunications terminology. The candidate will be able to use the Mobile Internet to access m-Commerce sites and will be aware of the services available using Internet enabled mobile devices.

Lesson 14 – Web Guide. This lesson requires the candidate to demonstrate knowledge and competence in using the Internet to perform Internet tasks which make a difference to everyday life. Tasks such as basic on-line banking functions and the payment of utility bills on-line. The candidate shall be able to access a variety of useful business, financial and personal resources on the Internet including the ability to access government information and local on-line newspapers. The candidate will use a list of resources based on the candidates background and therefore of more interest and benefit to the candidate.

Lesson 15 – The Future of E-Commerce. This module introduces the candidate to the economic forecasts for the future of e-commerce. The candidate shall be aware of the growth predictions for e-commerce and the developing infrastructual and technological changes that shall take place internationally to accommodate the exponential growth of e-commerce. The candidate will be made aware of the potential impact on their lives of these changes. The candidate shall also be aware of the developing career prospects for e-literate citizens within the changing information economy.

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